Medical Guardian

Updated for September, 2020

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Our Review

Medical Guardian offers six medical alert options that will fit into your lifestyle seamlessly. Whether you need at-home products or devices that will give you peace of mind on the go, Medical Guardian designs products for all senior needs. Medical Guardian provides 24/7 monitoring service with all its product packages. They have created comfortable and durable devices for outdoor use that are waterproof and powered by long-lasting batteries, allowing you to live your life with confidence.

They use state-of-the-art technology that helps you connect fast to highly trained emergency operators every time you need one. No matter what device you purchased to keep you safe, you will have access to help at a moment's notice. These operators can also help you reach family, neighbors or friends when you don't need emergency services.

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Classic Guardian

The Classic Guardian is the most cost-efficient medical alert system from Medical Guardian. It costs less than a dollar a day and connects directly to your landline. The Classic Guardian package comes with a base station protected from power outages and a waterproof wearable medical alert help pendant that can contact the 24/7 monitoring center.

This package also comes with a free second alert pendant your partner can use so that you both have access to a call button in the event of an emergency. Both of these alert buttons can be pressed up to 1,300 feet away from the base station and still be in range to contact the Medical Guardian monitoring center. All of the wearable alert pendants that come with any Medical Guardian package are waterproof, so no matter where you fall, help is not far away.

Features:

  • 1,300 ft. coverage area
  • Operates with Home Landline
  • 100% US-based monitoring
  • Clear, Two-way Communication
  • 2 Medical Alert Buttons
  • Base Station
  • Optional Fall Alert Pendant
  • Free Lock Box
  • Free Month of Service
  • Free Ground Shipping

Home Guardian

If you don't have a landline or you don't want a landline, the Home Guardian is the right choice for you. The Home Guardian from Medical Guardian uses a nationwide cellular network to access its 24/7 monitoring center. This package comes with two wearable pendants, a wall-mounted help button, fall detection, a lockbox, and a product protection plan.

Besides landline versus cellular connection, the main difference between the Home Guardian and the Classic Guardian is the base stations. The Home Guardian has an LED Display screen that shows the date, time, and inside temperature of the home. It also shows the medical alert system's signal strength and battery indicators. This base station also has two large buttons on either side of the top that allows you to reset the system or call for an emergency.

Features:

  • Protection without a Telephone Landline
  • 100% US-based monitoring
  • AT&T Network Operated
  • Clear, Two-Way Communication
  • Choice of wearable alert device
  • Free Lockbox
  • Fall Detection optional

Mobile Guardian

If you are a senior who is about still and just wanting a little extra security as you continue about your busy days, the Mobile Guardian might be the best option for you. It is a personal response system with built-in GPS tracking capabilities that will keep you protected when you are at home or on the go. It's very lightweight and comes with a wearable pendant that you can use within 350 feet of the device. It will still connect you to the 24/7 monitoring center available through a nationwide cellular network. You can use both the handheld portable device and the wearable pendant to call in case of emergency, but you can only speak through the Mobile Guardian device itself.

The Mobile Guardian can fit in your pocket or purse, so it's perfect for more active seniors. Medical Guardian uses AT&T cellular service to provide reliable cellular connectivity at all times. Each of the Medical Guardian devices that connect you to the monitoring center has clear, two-way communication so that you can easily hear the trained operator assisting you.

Features:

  • GPS Location Tracking
  • Reliable Cellular Connectivity
  • Clear, Two-Way Communication
  • 100% US-based monitoring
  • Free Month of Service
  • Free Second Button
  • Free Lockbox
  • Free Ground Shipping
  • Free Equipment
Call Today! (800) 616-8829
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Active Guardian

The Active Guardian is very similar to the Mobile Guardian in terms of size and function for seniors on the go. However, the Active Guardian is the only portable medical alert device that has both GPS and WiFi location technologies. It provides the most advanced protection at home and while you're on-the-go. Unlike the Mobile Guardian, the Active Guardian is wearable as a pendant. It's lightweight, and it has the most extended battery life of the Medical Guardian family. The Active Guardian comes equipped with the most accurate fall alert technology to signal and alert help when you need it the most.

Just like all the other Medical Guardian devices, Active Guardian provides wireless, 24/7 access to the medical alert monitoring center using AT&T cellular service, and the call center is 100% US-based. The Active Guardian has a powerful speaker that helps you connect to the call center at the push of a button. Medical Guardian knows that most falls happen on slippery surfaces, so this device, like the other wearable pendants, is waterproof.

Features:

  • GPS Location Tracking
  • 100% US-Based Monitoring Center
  • Reliable AT&T Cellular Included
  • Clear Two-Way Communication
  • Free Month of Service
  • Free Lockbox
  • Free Ground Shipping
  • Free Equipment

Family Guardian

The Family Guardian is the most substantial package Medical Guardian offers. It combines the benefits of medical alert systems with activity monitoring to allow friends, family and caregivers to stay up to date on your activity levels throughout the day. The Family Guardian uses three in-home safety sensors, a base station similar to the Classic Guardians, a wearable medical alert pendant, and the Family Guardian app to keep and share all the data.

For seniors who are typically inside most of the day and live alone, this option might be best for you since this package allows others to see what you are doing more frequently. This package also allows you or your family members to adapt the monitoring parameters to your needs. You can be self-monitored or opt for the professional monitoring service. If you or a loved one suffers from amnesia, night wandering, or other activities that might cause you to need a little extra help, the Family Guardian helps your family be proactive with your care.

Features:

  • Free Month of Service
  • Free Second Button
  • Free Lockbox
  • Free Ground Shipping
  • Choice between neck pendant and black wrist band
  • Fall Detection available

Freedom Guardian

Smart devices are the best new way to monitor your health and receive help. Medical Guardian's Freedom Guardian Smartwatch was made to keep aging seniors safe while staying healthy and active. Freedom Guardian is a standalone watch that you can easily wear while working out or going about everyday activities. The Freedom Guardian gives older adults the ability to age healthily and the confidence to continue living the way they want without limitations.

The Freedom Guardian can show you the weather forecast, send you reminders and alerts, read text messages aloud to you, and use advanced location tracking. The simple, sleek design allows you to be discreet with your Medical Guardian technology. It was designed with older adults in mind and uses oversized icons as well as simple screen navigation. It uses a pre-installed SIM chip with cellular service, so there is no need to connect it to a phone or another device to use it.

Features:

  • Analog watch face
  • Free Month of service
  • Emergency SOS Service
  • 3-Day Weather Forecast
  • Time and Date
  • Free Lockbox
  • Free Ground Shipping

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Call Today! (800) 616-8829
Try Medical Guardian Risk Free For 30 days

Medical Guardian Cost

Medical Guardian costs are very reasonable. They have very few additional fees that are all posted on their site, so you always know what you are paying for. Medical Guardian also understands that everyone’s budget is different, and they allow you to pay in a few different ways. You can choose to pay monthly, quarterly, semi-annual or yearly. Yearly costs are usually cheaper when broken down by how much you’re really paying per day, but paying it all upfront may not be the best option for you. Medical Guardian also breaks down pricing by how much you will spend per day to make the cost easier to evaluate.

Additional Fees

Medical Guardian has a few different additional fees that you can add on. When checking out, you can sign up for a protection plan that can run between $6.99 and $11.99 a month, depending on which level of protection you choose. You can also sign up for enhanced emergency notifications, which costs $2.99 a month.

Other fees that you might find on your Medical Guardian products will include activation fees for the packages that include an AT&T service subscription and a one-time equipment cost for the Freedom Guardian smartwatch. All packages can have fall detection services added to your package for an additional $10 a month. All of these options allow you to add the items you want to your medical alert service without feeling pressured to have everything.

Package Cost Extra Fees Fall Detection Free Month of Service
Classic $29.95/month $10/month Fall Detection Optional Yes
Home $34.95/month $10/month Fall Detection Optional Yes
Mobile $49.95/month $10/month Fall Detection Optional Yes
Active $44.95/month $10/month Fall Detection Yes Yes
Family $79.95/month $10/month Fall Detection Optional Yes
Freedom $44.95/year $179.95 one time equipment cost Yes Yes

Savings Opportunities

Medical Guardian usually offers free shipping with any purchase, and they also offer sales now and then, which usually includes a free month of service. Other than the free items included in your purchase, Medical Guardian doesn't advertise many additional savings opportunities.

Cost:

Call Today! (800) 616-8829
Try Medical Guardian Risk Free For 30 days

Monitoring and Customer Support

It's important to note that customer service and monitoring are critical when choosing a medical alert company for you or a loved one. Medical Guardian offers peace of mind when it comes to both. To help you narrow down which medical alert service is right for you, we have read the reviews and researched Medical Guardian's technical support to see what current users had to say to get straight to the facts.

Monitoring and Technical Support

One of Medical Guardian’s main features is their 24/7 round-the-clock monitoring call center. They hold their monitoring personnel to the highest standards to ensure that response times are as fast and accurate as possible and that their operators are trained and knowledgeable in medical alert services. Medical Guardians monitoring centers are 100% US-based, so you know you're going to be talking to someone who can quickly send emergency responders.

Customer Reviews

Many customers of Medical Guardian are seniors who now live alone and whose family members have purchased the service for them. These customers are very pleased with the Medical Guardian operators' service and praise how quickly the emergency responders arrived to help. Family members who have chosen Medical Guardian for their loved ones praised the response times of the Medical Guardian operators and the design of the devices, mentioning how their loved ones are wearing the device with no complaints.

I'm alone. My husband died. My children had to make sure I had safety. They ordered a Medical Guardian for me and it goes around my neck. When I got it just about three months ago, I fell and I pushed the button. And all the worst things happened very quickly. I got help fast. I went into the hospital. I broke my hip. But I'm safe now.

L. of NJ (consumeraffairs.com)

I bought my mother a Medical Guardian device and the purchase was great. The setup and testing also went great. Their ratings were high, and the woman that I spoke with, was unbelievable. And I like that it's not tied to a telephone. That is key especially with older people if the phone's off the hook or whatever happens. When she presses this thing it goes to a cell tower and from the cell tower, it goes straight to Medical Guardian.

D. of CA (consumeraffairs.com)

Customer Service and Support:

Company Background

Medical Guardian's mission is to help empower its customers to live a life without limits. The founder and CEO started the company to help people like his grandmother, who had experienced falls and need assistance at home. The company has stayed with its family-first approach and close leadership, keeping the company close to its values.

The Bottom Line

Medical Guardian is one of the top medical alert brands. They use reliable cellular service to allow their customers to reach the 24/7 monitoring center easily. They have a variety of package options allowing customers to find the right service level for them. Medical Guardian users praise the response times of both the operators and emergency responders, saying how they feel safer with their Medical Guardian devices. All in all, Medical Guardian has a variety of products that will fit into your lifestyle, allowing you and your family members to have peace of mind as the user continues to actively age in place.

Disclaimer:
The information featured on this page is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to the customer’s location. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.

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