Faithful Counseling logo

Faithful Counseling Review

  • Overall Rating
    4/5
  • Products & Services
    4/5
  • Cost
    4/5
  • Ease of Use
    4/5
  • Customer Support & Reviews
    4/5
  • Faith-based, Christian-focused counseling
  • Live online sessions
  • Messaging option available 24/7
  • Subscription-based
  • Offers accredited psychologists, clinical social workers, licensed marriage and family therapists, and professional therapists
Try Faithful Counseling

Faithful Counseling is a Christian-based online mental health therapy platform for adults. Therapists are practicing Christians who combine their clinical expertise with their faith to help their clients. In addition to any issue you may be facing, you can openly discuss God, religion and your spirituality as part of your therapy sessions.

Find What You Need


Faithful Counseling Service

You’ll have to fill out a questionnaire to get started. You’ll first be asked general questions like your gender, your relationship status and where you live. You’ll then be asked about your overall health, sleeping and eating habits, financial status and what types of emotional or mental distress you may be experiencing. You’ll also be asked what Christian denomination you belong to, how long your faith has been important to you and how often you pray.

You can then choose what type of therapy you are seeking:

Based on your answers, you’ll be connected to a therapist which can take anywhere from a few hours to a few days. Once you’ve been assigned a therapist, you can begin communicating with them online. You’ll be given a private digital ‘room’ where you can send audio, video or text messages any time. You will also be able to schedule weekly live sessions with your therapist which can last from 30 to 45 minutes.

You can connect to the platform with a computer, tablet or smartphone from anywhere that has an internet connection. It’s important to note, if at any time you don’t feel the therapist you’ve been assigned is a good fit for you, you can request a new one.

All therapists who work with Faithful Counseling must be licensed, trained and accredited mental health professionals. The clinical social workers, marriage and family therapists, psychologists and professional therapists that provide services through the site all hold a master’s degree or a doctorate in their field. They all must have at least three years and 1000 hours of hands-on counseling experience.

Faithful Counseling says therapists who provide services through its platform are practicing Christians and their beliefs align with the service’s Statement of Faith.

Therapists with Faithful Counseling must believe the following:

It’s important to note, therapists will offer you faith-based counseling, but will not advise you on spiritual issues like biblical wisdom or spiritual battles you may be facing. Instead, Faithful Counseling recommends, in those instances, you seek the advice and counsel of a minister or church leader.

Faithful Counseling logo

Read our review of the Best Online Therapy for 2023

Read More

What About Faithful Counseling Privacy?

Faithful Counseling says it uses ‘industry standards and best practices’ to protect its clients’ information, your messages aren’t shared with any third party and your live sessions are not recorded. Any text message exchange between you and your therapist is encrypted. If you want to delete and destroy any particular message, you can click the ‘shred’ button next to it and it will no longer show up in your account.

Faithful Counseling says it does collect some data and will, from time to time, use it for advertising purposes. This platform is part of the Betterhelp mental health network. Betterhelp has had issues in the recent past with how it uses and shares information. You may want to fully read the Faithful Counseling privacy policy before signing up.

What Medications Does Faithful Counseling Prescribe?

Faithful Counseling does not offer psychiatric services, and therefore does not prescribe or help manage medication for any of its clients.

Faithful Counseling Customer Reviews

Faithful Counseling is designed to be a user-friendly and convenient platform. You will find many people who have used the service and are happy with it. It has a high-ranking in the Apple Store and on Google Play from those who have downloaded the app and have used it. You will find many reviews on TrustPilot that mention particular therapists by name and how effective they have been in their client’s life. You will see words like life-changing, God-send and trustworthy in the description of Faithful Counseling services.

There are also complaints from people who had scheduled appointments that didn’t happen or experienced trouble with being charged for services they weren’t receiving. But by and large, clients of Faithful Counseling are happy with the platform.

Faithful Counseling Cost

Faithful Counseling costs between $60 and $90 a week. The cost can vary based on where you live, your preferences and the availability of therapists. You’ll receive four live sessions a month and the ability to use the other forms of communications as much as you like. Faithful Counseling will bill you every four weeks and allows you to cancel your membership any time, for any reason.

Faithful Counseling services generally aren’t covered by any type of insurance. But this platform does offer financial aid. You can apply on the Faithful Counseling website.

Faithful Counseling Company Background

Faithful Counseling is a sister site of BetterHelp – a large network of online mental health therapy websites. It launched in 2015, and is owned by a company called Teladoc Health, Inc. The site is Christian-based, but is open and welcoming to clients who subscribe to other religions, as well as non-believers.

The Bottom Line on Faithful Counseling

If you’re looking for a Christian-based mental health platform, Faithful Counseling is worth considering. It’s reasonably priced, when compared to face-to-face therapy sessions. It’s also easy to use and has a messaging option that’s available 24/7. Many of its clients have high praise for the therapists they have worked with and say the service has improved their quality of life and helped them effectively deal with issues they face.

Content on this site is for reference and information purposes only. Do not rely solely on this content, as it is not a substitute for advice from a licensed healthcare professional. Aging.com assumes no liability for inaccuracies. Consult with your doctor before beginning any medications or programs.

Related Articles


woman in woods enjoying the environment

Mindfulness-Based Stress Reduction as Powerful as Lexapro

Read more


woman sitting on bed staring out a window at midnight

Is Sleep Deprivation Hurting Your Mental Health?

Read more

Pin It on Pinterest

Share This